Privacy

1. Information We Collect

1.1 Personal Information

• When you register, place an order, participate in our loyalty and affiliate programs, or submit a review, we collect personal information such as your name, email address, postal address, phone number, and payment details.

1.2 Non-Personal Information

• We may collect non-personal information such as browser type, IP address, and browsing habits through cookies and other tracking technologies.

 

2. Use of Information

2.1 Providing Services

• We use your personal information to process your orders, manage your account, and provide customer service.

2.2 Improving Our Services

• Non-personal information is used to improve our website’s functionality and enhance user experience.

2.3 Marketing and Promotions

• With your consent, we may use your personal information to send you promotional materials and updates about our products and services.

2.4 Customer Reviews

• We may use the personal information you provide in your reviews to display your feedback on our website and other marketing materials.

 

3. Disclosure of Information

3.1 Third-Party Service Providers

• We may share your information with third-party service providers for payment processing, order fulfillment, and delivery services. These providers are obligated to protect your information and use it solely for the purpose of providing services to us.

3.2 Legal Requirements

• We may disclose your information if required by law or in response to valid requests by public authorities.

 

4. Data Security

4.1 Protection Measures

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 Data Retention

• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

5. Your Rights

5.1 Access and Correction

• You have the right to access and correct your personal information. You can update your account information by logging into your account or by contacting us.

5.2 Withdrawal of Consent

• You can withdraw your consent to our use of your personal information at any time. However, this may affect our ability to provide you with certain services.

5.3 Complaints

• If you believe that we have breached your privacy rights, you may contact us to resolve your complaint. You also have the right to lodge a complaint with the relevant data protection authority in Malaysia or Singapore.

 

6. Cookies and Tracking Technologies

6.1 Use of Cookies

• Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

7. Changes to This Privacy Policy

7.1 Modifications

• We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and are effective immediately upon posting.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tresco Meditec Sdn Bhd
No.19 Jalan Perindustrian 4/KU8
Kawasan Perindustrian Meru Selatan
41050 Klang, Selangor
Malaysia
Tel: 0162202772
Email: care@mymomen.com

 

By using www.mymomen.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy. 

Thank you for trusting us with your personal information.